1. ADVERTISEMENT ORDERS

1. Tilopa Consulting, its affiliated and associated companies (collectively herein BTW), accepts Advertising orders from Clients under the following terms of sale
2. All contracts for advertising are related to advertising space only and no undertaking can be given as part of a contract to include any editorial material in any publication.
3. By signing BTW’s Sales Order, which references these Terms of Sale, you accept that these Terms of Sale remain in force regardless of any other terms of sale that may govern each sale/purchase, and that these Terms of Sale shall prevail if contradicted.
4. All advertisement orders are subject to acceptance by BTW.
5. BTW may decline to publish an advertisement at its sole discretion.
6. BTW shall invoice the client on publication of the advert and the client shall pay BTW within 30 days of the date of invoice unless prepayment or other terms are agreed.
7. Positioning of advertisements is at the sole discretion of BTW except where a specific position has been agreed in writing by BYW and the appropriate special position rate has been charged.
8. Advertisement rates may be discounted for clients booking multiple insertions. If part cancellation is made of a multiple booking, the rate payable for the remaining insertions will be increased to the rate applicable for the actual number of insertions made.
9. Providing complete and approved advertising artwork is the responsibility of the client unless there is an agreement in writing for BTW to create or amend artwork. A charge may be made for any design or production work required if complete material is not supplied.
10. Artwork must be received 20 days prior to publication / start date for print and 2 days prior for digital If artwork is not supplied, the client will still be charged the full rate for the booked insertion.
11. Cancellations Cover Positions: Premium cover positions (Inside Front Cover, Outside Back Cover and Reverse Gatefold covers) due to their nature are sold on annual contracts and thus once booked may not be cancelled.
12. Cancellations Other: Cancellation requests must be received by email to [email protected] 30 days prior to publication, otherwise full payment for the space booked is due. Cancellations are not valid if the campaign subsequently appears in other media. If advertising is booked less than 30 days before publication, cancellations must be made in writing, within 48 hours of the date of the booking order and 48 hours prior to the publication press day, otherwise full payment is due.
13. Agency Commission: Advertising agency commission of 10% will be allowed to agencies providing material to the specifications above and who accept liability as principals.
14. BTW’s liability to the advertiser/client/agency shall be limited to the amount of BTW’s invoice for the advertisement booking for any action or claim brought howsoever caused.

2. DELEGATE REGISTRATION

1. BTW accepts Delegate Registrations under the following terms of sale.
2. Payment for the full amount of the Delegate Fee is due immediately upon reservation.
3. BTW may decline to accept or register a delegate at its sole discretion. Where BTW declines a registration the delegate shall receive a refund of the associated Delegate Fee paid.
4. BTW reserves the right to refuse admission to any registered delegate to any event or related function. The delegate will receive no refund.
5. BTW reserves the right to vary the contents of the event or function, including specific subject matter and speakers within the parameters of the title/concept of the event or function. BTW reserves the right to move the venue within a 50km radius of the original venue.
6. Cancellations: Cancellations must be received by email to [email protected] 30 days before the event takes place for a full refund. 50% of the Delegate Fee will be refunded for cancellations between 30 and 15 days in advance. If cancellation of a Delegate Registration is received less than 15 days before the date of the event, there will be no refund. These cancellation terms apply regardless of the date of Delegate Registration (booking).
7. BTW’s liability to the delegate howsoever caused shall not exceed the value of the Delegate Fee paid.

3. EVENT MANAGEMENT

1. BTW accepts orders for Event Management from Clients under the following terms of sale.
2. Payment terms for the Event Management Fees are 50% upon confirmation and the balance to be paid no later than 30 days prior to the event date.
3. All Event Management orders are subject to acceptance by BTW and BTW may decline Event Management at its sole discretion.
4. All contracts for Event Management are related to the services and benefits agreed only and no undertaking can be given as part of a contract or order to guarantee the inclusion of any editorial material.
5. All intellectual property rights, including any moral rights, associated with photographs, graphics or copy or any other content or editorial created by BTW that might be included in the Event belong to BTW and remain with BTW at all times. BTW grants to the client a non-commercial non-exclusive non-transferable licence for use by the Client only for any photographs, editorial material, graphics videos or other material that might be supplied or offered as part of the Event Management. BTW acknowledges that all intellectual property owned or claimed by the Client prior to the event being managed belongs to the Client. The Client acknowledges that all intellectual property owned or claimed by BTW prior to the event belongs to BTW.
6. Providing complete information as required by the Event Management agreement and by the dates requested by BTW is the responsibility of the client.
7. Cancellations: Cancellations must be received by email to [email protected] 90 days prior to the date of the first official Event Management benefit, otherwise full payment for the Event Management Fee is due. These cancellation terms apply regardless of the date of order or contract for the Event Management.

8. BTW’s liability to the Client shall be limited to the amount of BTW’s invoice for the Event Management fee for any action or claim brought by the Client howsoever caused

9. The Client hereby agrees to indemnify, protect, save and hold harmless BTW, its affiliates, agents and representatives (collectively the Beneficiaries) from and against any and all claims, actions, suits, costs, liabilities, judgments, obligations, losses, penalties, expenses or damages of whatsoever kind and nature imposed on, incurred by or asserted against the Beneficiaries, arising out of or relating to any action, suit or claim brought by a third party arising out of or relating to the performance of this agreement. In particular, but without limitation, this applies to the hire of the venue, any stage construction, graphics and display equipment, food and beverage; and the hire of any performing artists for the event.

4. LEAD GENERATION

1. BTW accepts orders for lead generation the following terms of sale.
2. SCOPE OF WORK Means: any information and Advertisers Materials provided by the Advertiser to BTW that outlines any criteria or specification that BTW will use in order to deliver Leads to the Advertiser under this Agreement. Both the Advertiser and BTW will agree the Scope of Work prior to any provision of Services. In the event of any conflict or dispute the terms of sale of this Agreement shall always take precedence over the Scope of Work;
3. DEFINITION OF A LEAD
   (a). “Leads” means: any Record that BTW  submits to Advertisers as part of its provision of Services for Payment. Leads shall be classified as either: Content Syndication, MQL Double Touch, MQL Plus and BANT according to criteria (which shall be documented in the Scope of Work or on email) agreed between the BTW and Advertisers;

4. SERVICES SPECIFICATION

   (a). Prior to commencing any campaign and further to Advertisers signing the Order Form, the Advertisers shall provide BTW with a completed Scope of Work that shall detail its requirements. These requirements must include the necessary criteria that define a Lead and only once both BTW and Advertisers have both agreed on the necessary criteria, either in the Scope of work or via official written notice (on email for example) may the campaign commence.

5. Scope of work will detail the criteria that shall determine the scope of available target companies to be approached for the Advertiser’s campaign which shall include but shall not be limited to: Vertical (Industry/Market Sector), Company Size/Employee Numbers, Persona (Job Title/Job Role & Keywords), and any other additional information where appropriate (such as questions to ask, or Proprietary Intelligence to gather for example). Advertisers may also provide an exclusion or suppression list of companies (domains ideally, or company names and where applicable individual email addresses) not to be targeted for its campaign.

6. Advertiser undertakes that its use of Leads for any reason shall be for business to business purposes only and shall be in accordance with all Applicable Laws, and in particular it shall be compliant with Data Protection and privacy laws.

7. BTW is unable to guarantee the results or success of any activity or initiative undertaken by Advertisers using any Leads or Proprietary Intelligence and does not accept any liability in the event of any failure or deemed failure of activity or initiatives the Advertisers undertakes.

8. All Leads received by the Advertisers should be carefully vetted prior to any use to ensure satisfaction. Advertisers may reject any Leads within two (2) weeks of receiving them (rejected leads received by BTW after two (2) weeks shall not be deemed valid rejections and shall be ignored) if the leads provided do not meet the agreed criteria as specified in the Scope of Work and as mutually agreed between the Advertisers and BTW.

9. Advertiser warrants that it shall be clear and transparent with its own privacy policy and enable Data Subjects to exercise rights such as the right to be forgotten in accordance with all Applicable Laws.

10. Both parties agree to ensure good communication with one another throughout the duration of the campaign.

11. LEAD REJECTION
    Replacement leads will be provided in good faith. Acceptable reasons for provision of replacement leads will include, but not exclusively, the following; bounce back emails, the individual no longer employed by the company (if left company employment two (2) months or more from date of lead supply), the target audience does not meet the agreed specification. BTW will not reject leads based on outcome, feedback or the Advertisers deemed success rates.

6. SPONSORSHIP

1. BTW accepts orders for Sponsorship of Events under the following general terms of sale.

2. Payment terms for the Sponsorship package ordered are 50% on confirmation, the balance to be paid no later than 30 days prior to the date of the sponsored event.

3. BTW may decline Sponsorship at its own discretion. BTW reserves the right to manage, change, control and dispose of all aspects of the event being sponsored in its sole discretion. If BTW cancels the event, any monies paid by the sponsor shall be refunded by BTW in full and final settlement.

4. All contracts for sponsorship are related to sponsor benefits only and no undertaking can be given as part of a contract that guarantees any editorial material in any publication. Editorial material is always published at the Editor’s discretion.

5. All intellectual property rights, including any moral rights, associated with photographs, graphics or copy or any other editorial created by BTW that might be included in the sponsorship belong to BTW and remain with BTW at all times. BTW grants to the sponsor a non-commercial non-exclusive non-transferable licence for use by the sponsor only for any photographs, editorial material, graphics videos or other material that might be supplied or offered as part of the sponsorship package. BTW acknowledges that all Intellectual Property owned or claimed by the Client prior to the Event being sponsored belongs to the Client. The Client acknowledges that all intellectual Property owned or claimed by BTW prior to the sponsored event belongs to BTW.

6. Providing complete and approved sponsorship information is the responsibility of the Client unless there is an agreement in writing for BTW to create or amend the artwork. A charge may be made for any design or production work required if complete material or information is not supplied.

7. Sponsorship information must be received 60 days prior to the event date.

8. Cancellations: Cancellations must be received by email to [email protected] 60 days prior to the date of the first official sponsor benefit, otherwise full payment for the sponsorship is due.

9. Cancellations: Cancellations must be received by email to [email protected] 60 days prior to the date of the first official sponsor benefit, otherwise full payment for the sponsorship is due.

7. GENERAL

1. GOVERNING LAW AND DISPUTE RESOLUTION
2. This Contract is governed by the laws of the United Arab Emirates.
3. Any dispute, controversy or claim arising out of or in connection with this Contract, including the breach, termination or invalidity thereof (a “Dispute”), will first be referred to a member of each Party’s senior management, who will use their reasonable endeavours to try and resolve the Dispute in an amicable manner. In the event the Parties are unable to resolve the Dispute amicably within a period of thirty (30) days from the date of referring the Dispute to senior management, then the Parties agree that the Dispute will be finally resolved by the competent courts of the United Arab Emirates, emirate of Dubai.